40 Experts. 40 Thoughts. The Future of Customer Loyalty

A comprehensive guide revealing strategies and actionable trends shaping the future of customer loyalty in 2025.

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40 Loyalty Leaders. One Essential Guide.

Over 40 days, we hosted experts from various industries on our LinkedIn, interviewing them to get their unique insights on the future of loyalty and customer engagement. Our LinkedIn series featured:

🔹 Expert Perspectives – Hear from leading experts, consultants, partners, and brands shaping the future of loyalty, with key quotes from each interview.


🔹 Key Topics – Dive into the evolving conversations around Gamification, AI, Phygital, Emerging Markets & Business Cases, KPIs & Business Goals, and Personalization.


🔹 Future Predictions – Explore how these trends are evolving in 2025 and what they mean for both businesses and customers.


🔹 Actionable Strategies – Beyond just trends—gain real-world applications to drive meaningful impact in your organization.

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